TERMS OF USE

By using this website, you confirm that you are 17 years old or over, or are using it with the consent of a parent or guardian.

​

Access to Our Website

We aim to ensure our website is available at all times and that content is accurate. However, access may occasionally be restricted for maintenance or updates.

 

Use of Website

You may use this website for personal use only. You must not misuse the website or attempt to interfere with its operation.

You must not use this website for any unlawful or fraudulent purposes.

 

Intellectual Property

All content on this website, including images, text and branding, belongs to Darby Pritchards and must not be copied or used without permission.

The name “Darby Pritchards” is a registered trademark under Class 14 (UK00003501628).

 

Placing an Order

We currently accept orders within the United Kingdom.

Once you place an order, you will receive confirmation by email.

We reserve the right to refuse or cancel any order where necessary, including where:
• Payment is declined or flagged  
• There is a pricing or description error  
• Items are unavailable  

 

Products

All products are subject to availability.

We aim to ensure all descriptions, images and details are accurate, however slight variations in colour, size or finish may occur.

Materials are described based on information provided by our suppliers. If you have sensitivities to certain metals, please use your own discretion before purchasing.

 

Jewellery Care

To keep your jewellery in the best condition:

• Avoid contact with water, perfumes and chemicals  
• Remove before sleeping, exercising or cleaning  
• Store carefully to avoid damage  

We cannot accept responsibility for damage caused by improper care.

 

Pricing & Payment

All prices are in GBP.

Prices may change at any time, but you will be charged the price shown at checkout.

VAT is included where applicable.

 

Cancelling an Order

Orders can be cancelled before dispatch by contacting us at:
support@darbypritchards.com

If your order has already been dispatched, it will need to be returned in line with our Returns Policy.

 

Delivery

We aim to deliver within 3–5 working days.

Delivery times are estimates and may vary depending on external factors.

If your order has not arrived within a reasonable time, please contact us and we will assist you.

 

Returns & Refunds

You have the right to return items in line with our Returns & Refunds Policy.

 

Liability

We do not accept liability for losses that are not foreseeable or are outside our control.

Nothing in these terms affects your statutory rights.

 

General

We may update these Terms & Conditions from time to time.

These terms are governed by English law.

By using this website and placing an order, you agree to these Terms & Conditions.